By: Thomas Daniel Gray | Sat Oct 12, 2019 at 02.32 AM
I thought that the tour was conducted in about as good a manner as possible. The first tour guide, Mano Cheung, was excellent, the second guide Lex was a very nice guy and did a good job overall, but was not as clear and concise.
Everything was good excepted the hotel in Paris, that hotel is not a safe hotel. We rather pay more to stay in a better hotel than that unsafe and cheap hotel. Some people in our group got pick pocketed at the bobby including my husband.
I booked one day from Tour 4 fun prior to the tour. Tour 4 fun got my money for one extra day at the Torcy France hotel. When I checked in at the hotel in France. The hotel said I did not booked the hotel. I have to pay for that day again... I wrote an email to Tour 4 Fun Customer Service to get a refund for the extra day that I booked before. I got no response. I have a receipt from the hotel. I can email to you a copy of the receipt if you want it.Read full review
Mano is a great tour leader. He knows everything and have good sense of humor. Marian our driver is wonderful. Two of them made our coach tour lovely and efficient. We have been able to cover most of the tourist check in destination within ..short period of time. It s a great journey with all reasonable timing and arrangement. I had wonderful moments with the rest of the group.Read full review
Our tour managers (Lex and Danny) were warmly accomodating and well verse with the historical significance of every itinerary. Our drivers (Edwin and i forgot the other) are very professional. Overall, loved the tour
Excellent tour allowing us to visit many places within a limited period of time, in the meantime, tour guide gave breaks which made the tour comfortable. We were lucky to have Sabathtian for the E glish speaking group as a tour guide/leade..r during the last 7 days, while the tour guide in Paris, Mickey, during the first 2 days, was not interested in the job. She just took us from one place to the other without even giving any description or explanation before reaching the place or when we reached it. Sabathtian can be accompanied by guides/leaders like Mickey and Viet (for the Vietnamese group) for on the job training. Actually, the unprofessional behaviour of Viet was noticeably modified when he accompanied Sabathtian, during the last 7 day.
However, the tour was very good and I recommend it.Read full review
**Meals, Admission and Sightseeing, Tips and Service Charge Included**
**Breakfasts and Indian dinners**
96%
By: Darshana Patel | Wed Aug 14, 2019 at 11.06 AM
The website advertises 5% discounts on first order. When I booked it also advertised 5% early bird discount and we did not get any of these. So feel like falls promise/gimmick to attract customers. You shouldn’t put this if your are not g..oing to live up to it.
Over all your experience was fantastic.Read full review
Although our visit to the Europe countries was during Summer season, most of the hotel accommodation were without air-conditioning especially when the temperature hit above 40 degrees in Paris. This made our stay uncomfortable and brought ..us an unforgettable bad memory.Read full review
Overall, a very good experience. Value for money, good itinerary, fair hotels and fun and caring guides (except for one - Brandon who in my opinion is very cynical and almost condescending).
Brandon was our guide from Frankfurt to Paris ..on July 22-24. He seemed to be always in a hurry and not care. He came across as if he did not want to be there. When I asked him a question, he would be in a hurry and say that's a personal question and would not entertain it at that time. But the question was about our intention of not going with the bus tour at night after the scheduled itinerary because we're going to a friends home for dinner in Amsterdam. He believed this was not a "business" question so he wouldn't answer it then for at that time he was only entertaining business questions. It's not that fact that he's prioritising questions but his way of speaking, it was abrupt and as said earlier, almost condescending. When I asked where was the voted best “French Fries” in Amsterdam - he answered abruptly and curtly, it’s not French fries, we are not in France. Very unfriendly and not “guide -like”.
Brandon was an unpleasant experience considering just the day before we had Lex who was our guide from Zurich to Frankfurt on July 21-22. Lex was excellent, nice, helpful and funny! We had fun just being in the bus for hours (there was an accident in the highway from Titisee to Frankfurt and we were stuck in the highway for 2 hours) because he made sure we were comfortable, informed and yes, even entertained.
Mickey our guide in Paris from July 24-26 was also great. Mickey was helpful, informative and answered all our questions that we had. She made sure we were taken cared of and when the Paris Hotel did not have airconditioning in the middle of the heatwave, she was even able to work with her company Eugogo to treat us to the River Seine Cruise for free to lift our spirits up. This act which may be considered by many as not enough to compensate AC issue, was very much appreciated.
Again, we’re happy overall and would recommend this tour.Read full review