The hotels were extremely poor. I understand your need to save costs, but even with that, some research in hotel selections by your agency is warranted. In each hotel we were given twin beds instead of queen bed. Most of them did not even h..ave a kettle. Travelling in a cold climate, I wanted to drink warm water and it did not make sense to go down to reception asking again n again. They were far from main cities with limited food options. At the Campanile Bobigny, the staff did not even allow us to take empty plates to our room. That is simply disgusting customer service. In Lucerne, we were given only 1.5 hours leisure time after travelling for 9 hours. How is that logical? The hotel should have been nearby so that we could have travelled on our own later at night. The cities were so beautiful but your choice of hotels spoiled the entire trip. It is unlikely that I will recommend this particular trip to friends. In case you have better trip with good accommodations, please do advise and I will consider again.Read full review
Seeing the crowds on the day, I'm pretty sure getting into and through the Vatican museums/Sistine chapel/st Paul's is impossible during the summer without a tour guide. Angelica did a great job of navigating us to the most important parts ..and providing a thorough explanation. Matteo for the colliseum and capitaline/palatine tour had a large depth of knowledge and had on hand reconstruction images on his i-pad which was a nice professional touch.Read full review
My tour with Jan (Colosseum & Forum) was absolutely incredible. Learned so many unique facts and would recommend him to anyone going to Rome for the first time. I was not too familiar with Roman history, but have a better idea of what occur..red during a pivotal time in Italy.Read full review
The ticket was good value for money, the skip the line is well worth the money as at the Vatican there were people queuing for quite some time in the warm Italian sun.
guides are great! Itinerary best for first timers. we enjoyed our trip except for the hotels chosen in italy, it is a disappointment. it shouldnt be labeled as a 3 star hotel.