This was the most fantastic tour. It showed so much of the wonderful natural grandeur of southern US which is what I wanted to see. The transport was excellent and I had great confidence in the driver. The two female guides were friendly bu..t maybe it would be nice to have a friendly get to know you drink or something on the first night as everyone spoke different languages and it was hard to chat.Read full review
By: Sebastien Salles | Fri Nov 29, 2019 at 01.35 AM
The driver william was kind and did utmost to satisfy us. He let us time to visit the Various sights. Nevertheless i regret to pay the fees for the tour operator and some excursions where very expensive more than the original price antelope.. canyon for instance. Dont tell anymore that the sunrise of monument valley is exclusive part of the tour , when we leave from the hotel at 730am.it is impossible to do it and furthermore during the winter.Read full review
Angelica , our guide was great and very informative. The tour alone was pretty amazing too, we visited some beautiful spots , it was actually a lot more beautiful and impressive than what I expected to see and saw in the pictures. During o..ur bus trip we had plenty of time to stop and use the bathroom or get a quick drink or snack.
The hotel accommodation that the tour company organized was also pretty good, the rooms were impeccable and the breakfast offered was pretty tasty . The meal that was included was also pretty good and the people traveling in the bus with us were nice and respectful...every one was friendly
The bus driver was pretty good at driving safely and helped us with our luggage when needed. Over all I had a great experience and would be happy to arrange another tour with this company in the future.Read full review
By: Geraldine Tolibas | Wed Oct 16, 2019 at 03.15 AM
It could have been nicer on our 3rd or 4th day if we have stayed in Banff, It was a waste of time traveling back to Calgary for 1.5 - 1.45 minutes a day before and after before we gets to our destination. I feel like we spend so much time ..riding in the bus.Read full review
Bad itinerary ever!
Reservation # E-2031472
We are now the fourth day of the 5 days Canadian Rockies mountains tour , I write to give up the tour now and complain the ridiculous arrangement of the itinerary.
As I thought that you are the l..eading and professional travel agency among the industry and now we are very disappointed.
We have the following complaint:
1) Almost everyday we need to spend at least six hours travelling to and fro the same highways for the same repeated starting points as to go to the destinations that are within two hours drives in distance.
Supposedly it should be a circuit route arranged.
2) One of my family member is 84 years old lady. No any appropriate advice from your so called TOUR4FUN experts office was given and we need to give up the tour on the last day after four days torture.please refer the follows:
3) The lunch time everyday is less then one hours everyday which is not make sense (including getting off from the coach, finding restaurant, order and waitOMG for the food, getting back to coach)
Moreover, we pay extra money to book 2 rooms for three people for including the 80+ old lady and myself 60 years old, our rooms were assigned far far away (like today rooms one at fifth and the other at third floor ) that we could not take care of each other.
We found that some of the other members like us is planning to complain. That means that we are not the only people not satisfying the false arrangements.
Please refund whole or portion of the money for our time loss or any compensation we should deserved.
As a responsible company, I wish that you will face the matters seriously.
A tired passengerRead full review
I did not get an updated itinerary before we departed. Therefore I had different expectations of where we would stay etc.
Our driver (Miles) was excellent, very calm, courteous, personable and an excellent driver. He drove over a thousand.. miles and stayed cheerful at all times!
The guides Stefano and Hiro were helpful and knowledgeable. It was noticeable that Hiro’s Japanese tourists received resources and maps that we didn’t receive. Stefano was exceptionally patient and gave interesting information.
Overall the tour was excellent value for money.
In Page there are restaurants within walking distance of the hotel but we were advised to buy supermarket food and eat in our bedrooms which was unnecessary. There is a Marriot courtyard bistro just 10m away and other places within 15 m walk. This is not the guide’s fault, as a company you could provide a local map with eating places and distances marked. Too much reliance on fast food outlets isn’t healthy.
The Valley of Fire was excellent and we would have happily stayed longer.Read full review
Less time at Johnston Canyon. At our age we needed more time to complete uneven 865 m walk to see the first falls. It will always remain a regret as we couldn't view such exciting attraction due to lack of sufficient time. Good luck for oth..er senior tourists.Read full review
Good bang for the buck!!! Clarion hotel & conference centre for 4N was not a good one especially the old lady at their front desk. Good tour guides except for their very thick accent...hard to understand the words they’re saying. Excellen..t driver in Mike!!!Read full review
The tour was good and the places shown were very nice. However, few areas for improvement remain:
While our tour guide David was nice and helpful, his english could have been better. Many times it was hard to understand him.
Also, a lot.. of time (3-4 hours a day) was wasted bringing the tour bus back to calgary after day trip in Banff or Jasper - however, some tourists got hotels in Banff/Jasper, while we got hotel in Calgary. Not sure why we didn't get a hotel in Bannf/Jasper (aside from one day). So we spent a lot of extra time in the bus going back and forth. This could have been planned better. I understand the cost aspect but don't know why some tourists got better treatment than others?
The driver - Mike - was excellent.
The Clarion hotel in Calgary was older but ok for the price paid. The hotel in Jasper was nicer.Read full review
My only complaints are:
1) The Clarion Hotel & Conference Centre scored so low in my books. Maybe just 5 out of 10.
2) The Robson Inn didn’t have elevators. Difficult for seniors to carry luggage’s up their 2nd floor rooms thru the stai..rs.
3) Although aware from the start that this tour have many Chinese tourists, the two guides we had can speak English but not fluently as most of the time We (non-Chinese) can not understand the words because of their very thick Chinese accent.
Our bus driver Mike was great.Read full review