By: ALBERTUS GELDENHUYS | Mon Jul 22, 2019 at 11.47 AM
The whole experience was great. The tour managers were knowledgeable, friendly, organized and helpful. The hotels were great and in all we will recommend this tour to anybody. The bus drivers were great and we felt safe at all times.
It was a great experience for me and my daughter. Hotels were just fine as expected for budget accommodation.
Tour Manager was very knowledgeable and helpful.
just finished doing the green line tour. it was fast-paced and the heat wave certainly made it more exhausting. i have no complaints though, and the places we went to were all worth it. Special shout out to the best tour director ever - G..ENO CHEUNG. he showed genuine concern for our safety and welfare. Geno took the extra mile on a lot of occassions. to cite a few examples, (1) thought of seating arrangements in the bus to avoid potential conflicts; (2) he gave up his room & shared he room with the driver so that the family who got bumped off will remain in the same hotel where the group was staying; (3) he arranged for a small train in Pisa to avoid the long walk under the sun, and he even took it out of his paycheck! (4) he booked the best local tour guide for the walking tour in Rome. these are just a few examples. i can see how passionate he is with what he is doing. he also has good rapport with the driver. his personal experiences and witty comments made the long journeys more bearable. it really felt like Geno treated us as his family. would also like to show my appreciation to our driver, Wotnjie (apologies if i mispelled his name). truly thankful and truly satisfied. kudos to Geno & Wotnjie!!!
Joel Dalay (green line family #3)Read full review
Tour guide is very unprofessional. Found out that she was sleeping with one of the male travellers in our group. She is interested only to party with the younger travellers. She gives NO notice to the older ladies, who could not cope with t..he group walking, despite she is called upon. She has no local knowledge. She will google about the place as the bus is approaching ,& then read the information from her handphone. She can not speak any of the local language and is dependent on the driver to get us thru the various borders. She is not organised and frankly should not be a tour guide.
Please see attached feedback form, which I have completed for Expat Explorer. Hope this form finds its way back to the compsny.Read full review
One of the holiday inn express hotel we stayed in didn’t have airoxsitioning. The succeeding hotels has also problems with air conditioning that some of us had to transfer rooms. Hotels also were far from city. The only saving grace was ..the tour guide LEX. Very knowledgeable and funnyRead full review
By: Hartanti Irwanto | Tue Jun 11, 2019 at 05.15 PM
I joined this tour with my family, my parents, my uncle, my aunties. I can say this tour is great and worth the price, suitable for kids, adults, and elderly. The schedule, the bus, the hotel was good. The Tour Leader, TIM, is very nice an..d informative. I appreciate that he always inform us about the toilet locations, some choice for lunch/ dinner, and other useful information about the place we're going to go.
Just 1 suggestion if I may say, about the meeting point at Schipol Airport. I think it is better if it's said the meeting point is in front of Burger King Arrival Hall Schipol Airport.
I had trouble to find the meeting point, that day ... hahaha ... i was panic, and I can't find the meeting point. After I called and I got the clue of Burger King, I can find it easily.
But after the hectic at the beginning, I'm so thankful that all other things run okay.
Thank you for the nice experience.Read full review