By: Georgina Gregorio Ducay | Sat Jul 27, 2019 at 12.15 PM
The tour attractions were great! But there was not enough time to really explore. With 45 mins. In 1 area of attractions and half of it you have to fall in line in the washroom there is really not enough time to even to look around. It wil..l be better if the tourist can have a taste of what place is famous for with regards to their dishes instead of a 5 days straight of chinese buffet. I noticed that as the tour ends even the chinese tourists opted out from the chinese buffet. People explore and want to see places and experience something new. Same with trying different foodies from different regions of the world. As with the hotel accommodations. It's not that bad but it could be better than upgrading to a more expensive hotel. The tour guide did her best and handled situations excellently.Read full review
By: Rosana dela Rosa | Sat Jul 27, 2019 at 01.49 AM
I’ve been a customer of this agency for how many years now cause I trust them. Everything are well organize. From purchasing tickets and the tour itself.
The tour was well organized, hotels where good to great, breakfasts where good to poor (2 breakfast was in the bag..) Meal plan - all you can eat Chinese buffet for all included lunch and dinner, tour guide doesn't really gave proper inform..ations about other options around the hotels or restaurants... The non Asian passengers where labeled as "English people", the English presentation / guidence where poor, would it been a big help if the "English people" would of got an English version print out of the presentation/guidence.. Luckily, helping hand came from the bus driver regarding times and meeting points.Read full review
I am satisfied with my trip, but there is room for improving to get 5 stars:
1- the cup holder in the bus need to be cleaned.
2- the driver was in the bad mood. While loading the luggage in the cabin, he told me to bring my luggage on to t..he bus but I disagree and he threw my luggage on top of others instead of put it down. I found that was an act of disrespect the customer.
3- the driver and tour guide had few time disagreement. They need to get along moreRead full review
By: Dan Li-Dunford, Peter Dunford | Wed Jul 24, 2019 at 11.28 PM
We enjoyed our tour in general. The places we visited were very interesting and eye opening. The hotels were all clean. Food arranged were good. The tour guy Kevin is professional and knowledgeable. We learned much new information from him ..along with the tour. Kevin was also very helpful and efficient. We were very impressed by his professionalism.Without his knowledge, the visits would have been different.
Angela was also a very good tour lady. We enjoyed Niagara Falls trip with her. She worked so hard and looked after all of us very well.We were impressed by her problem solving skills,experience and the ability of dealing with changes.
The only constructive opinions I would like to raise are that we paid for 5 day trip but actually, it was actually a 4-day tour rather than a 5-day one as advertised. We did nothing in Toronto after being picked up in the afternoon and was stuck in the hotel which was so far away from anywhere else and we had nothing to do for all afternoon. Breakfast could have had more variety although it was packed. We would love to have a walked in Kingston but we just sit on the coach instead.Read full review
I would suggest that the Tour guide has to be fluent in English since the tour doesn’t only cater to Chinese.
Also during lunch time, do it near a place where there are lots of restaurant options, not just near Timmis or Mcdo. The tour gu..ide is obviously do a lunch reservations on Chinese resto where they can earn tips and doest care about the area if it has other restaurants.
Also please give the guests the time to eat or buy breakfast before heading to scheduled tour.Read full review