Tour guides were very knowledgable, friendly and accomodatng to our needs. Every two hours there wss a break to stretch our legs and grab a snack and use washrooms.
Communication from Tour 4 fun was not extremely good, they would not and ..didnt idemtify the hotel we would be staying at on the first night after we arrived. Very discncerting not knowing where we were going. We only found out when we were picked up at the airport and taken to the hotel.
The tour bus was not cleaned at the end of the day and garbage bin was overflowing.Bus windows were not cleaned daily making picture taking enroute very difficult.
No wifi as promised on the bus.
Accomodation was often well outside of the city not allowing for exploring the city when we settled for the evening.Read full review
The customer service at tours for fun was not that great. The website itself has glitches that they need to fix. They charged me the wrong amount on my credit card and I repeatedly e-mailed them asking them for the credit. However, they kep..t on saying the discount will apply a few days later. A few days later came, but still there was no credit applied. So I continued to email them. All they said was they charged me the correct amount. I had to explained to them a thousand times that wasn't the case. Finally I called them and had to explain several times in order for them to understand that they indeed made a mistake. I don't understand why it was that difficult to read my e-mails and look at the math calculations. It wasn't difficult at all. So I wasn't sure what it was they didn't get. After many days of corresponding with them regarding this simple math miscalculation and days of frustrations, I finally got my credit back...
The tour itself was rushed. In most of the sightseeing places, we only got to spend less than one hour which was not enough. But I could understand because we got to see many countries. This would be a good tour to sample different countries. But if you want to just relax and take your time to see things, this may not be a good tour for you. I give an extra star because the tour guide was great! She was nice, friendly, and caring. Thank you tour guide C!
Please fix another glitch I am experiencing right now on this sight as I am writing my review! I can't see what I am typing because when I scroll the page down, it automatically scrolled back up and so I can't see what I am typing unless I stopped typing and scrolled down again... It is very annoying... There is a lot of things to fix on this site tours for fun....Read full review
I booked one day from Tour 4 fun prior to the tour. Tour 4 fun got my money for one extra day at the Torcy France hotel. When I checked in at the hotel in France. The hotel said I did not booked the hotel. I have to pay for that day again... I wrote an email to Tour 4 Fun Customer Service to get a refund for the extra day that I booked before. I got no response. I have a receipt from the hotel. I can email to you a copy of the receipt if you want it.Read full review
By: Vimia Miral Riadhy | Mon Oct 07, 2019 at 06.27 AM
The tour was very fantastic, tour guide very exelent, he know so much about the objects. We are very happy
Thank you tours4fun. Next year we plan to Balkan and join with tour4fun again .
Overall it was a great tour! Lex was a great tour guide! Extremely knowledgeable and openly shared a lot of information with us.
The trip was the most economical way for our family of 7 to see eastern Europe. By then end, everyone was ha..ppy with the trip and learned the places they want to see again and which places they had seen enough of.
The biggest issue i had was, when we went to several of the cities we were simply dropped off in the middle of a shopping center/plaza and told to meet the bus in 2-3 hours. To me, it would have been better drive us around the city, show us the major attractions, have a photo stop or 2, and then give us 60 -90mins of free time for shopping and food.
Some the hotels lacked what i would consider essentials, like a hot water kettle, coffee cups etc. Additionally, most of the hotels were well outside the city center and had only fast food diner dinner options nearby.
None of these things were trip breakers for us, we made do and adjusted as needed.Read full review
By: ALBERTUS GELDENHUYS | Mon Jul 22, 2019 at 11.47 AM
The whole experience was great. The tour managers were knowledgeable, friendly, organized and helpful. The hotels were great and in all we will recommend this tour to anybody. The bus drivers were great and we felt safe at all times.
It was a great experience for me and my daughter. Hotels were just fine as expected for budget accommodation.
Tour Manager was very knowledgeable and helpful.