The tour was very good. I have only 1 complain. During the lunch time we were told to leave the bus and go anywhere outside because we did not include lunch in the tour. And we had to stand outside in hot sunny day for more than an hour. Mo..st of the places were they stop by for lunch had no other restaurant nearby other than the restaurant they had arranged for other people. So my only request please at least stop by in an area were at least there are some other restaurant or they allow others to stay in the bus. At least some kind of arrangement for them. That was the only complaint . Rest was good. ThanksRead full review
By: Serdar Faruk SOYLER | Tue Jul 09, 2019 at 02.11 AM
We have encountered two kind of Tour guide and busdriver.
You will understand what I mean when you read my comments.
Our tour guide Mr.Winter and bus driver Mr.Minic were excellent(7 days east Canada tour)
Only I did’nt like; Tours4fun d..irected me first day an hotel.The guide was not there.I had to contact with the tour guide.Another tourguide took us from the hotel following morning .And we went another place to join to main group.Our guide arranged a hotel on 05 July at the and of East Canada trip and following day we were transferred another group.I sent an E-mail your customer service related to this split and requested an explanation.I did’t have a proper response.
Also our tour guide Mr. Jerry Ma and bus driver for Niagara tour were not enough good.The tour guide was inexperienced.He could’nt controll the group.The driver was just about the sleep on the way back.He was driving un safe.
The bus just passed 100m away from my hotel on the way back to TORONTO airport.I kindly requested from our tourguide to drop off me there as I had 4 pieces luggage becauseoff overseas flight.His response was very strange.He told me that he couldnt pass my desire to driver and I had to tell mysellf my desire the driver.That was vey rough approach
My strong advise; please make detail explanation step by step your customer.The passenger has to know what he will experience.I digged to learn all details.
Any way thanks for everything.Read full review
Our lovely tour guide was Ivey Wong, such a great personality and so entertaining and informative, yet still professional. Very organized!!! I have been on tours with a few different companies but I have never felt so sad to be leaving this.. tour group and especially the incredible Ivey. She made the trip fun and she was so engaging with all the members of the tour group.Read full review
Busy schedule but worth it to see everything. Would have aided admin if room keys had been allocated on coach rather than at reception which was a bit chaotic!
Special thanks to driver Weng and guide Winter Zhang!
This tour felt like a vacation, was very relaxing and there was enough time to explore and take pictures, the scenery was very beautiful and each site had its own unique history. The hotels were very fancy and the staff were very friendly. ..Breakfast was included which was a nice touch.Read full review