By: Eliane Feliz Okamoto | Thu Jul 11, 2024 at 05.09 AM
The hotels are dirty, noisy, not good location, beds not confortable, bathroom and towels not very clean, not good shower, some hotels didn't have breakfast, with no close place to have breakfast. The driver would recommend Mc Donald's whe..n there was any close by.
Transportation:
The Van was tight, 13 place for 13 people, some places were on top of the wheel with no room for your leg. The driver didn't clean the van every day, so after 6 days with was disgusting
The driver was careless about security, he speaks with passenger and turns his head to look behind, instead of look at the road.
The driver was very rude, Yelliing at others drivers and with passengers.
Not inforcement to fasten seat belt. so even if you fast yourself others can push you in case of an accident.
The driver spoke very loudly and we couldn't rest.
Very limited time to see the places, or you eat or you see the places.
Very long time on the road. We should be at the Van at 7:00 most of the days, considering that didn't have breakfast at the hotel, we should have waken up at 6:00 and we arrived in some places after 10pm with all the places closed for dinner.
The driver chosen places for some people, giving better places for his friends. And other people has been seating at the back almost every day. Even when I arrived early he moved me to very bad places in the van. No criteria at all, he was not fair.
Guide - There was no guide. We were dropped on the places, with no explanation, and very little time to explore and take pictures (15-20 min).
reservation
When I arrive at the first hotel my name wasn't at the list. I had to wait almost 1 hour (it was 6 pm when I arrived)
In the last night, the rooms were not ready for everyone, and the driver has choosen who would be left behind... his friends first.
Itinerary
They go to the places described with very limited time to explore and take pictures and no guidance at all. We were dropped in the places with no guide, and have to discover where to go by our own.
Customer service.
I asked for assistance, called them sevderal times (more than 10) with no solution and never called back.Read full review
I had a wonderful time exploring the stunning landscapes of Antelope Canyon and Horseshoe Bend. The natural beauty is unmatched. My only gripe was the tight schedule, which sometimes felt rushed. More free time would have been appreciated, ..but overall, a trip well worth taking!Read full review
The landscapes on this tour are simply breathtaking. The Grand Canyon and Yellowstone were highlights, and our guide was fantastic at providing interesting facts and managing our time efficiently.
Exceptionally well-planned and executed, this tour covered all the major landmarks efficiently. The pace was perfect, allowing us enough time to enjoy each site without feeling rushed. The accommodations were comfortable, and the guide was ..personable and professional.Read full review
Our Tour Guide arranged a restroom break average every 2 hours while we were on the bus which really helped me feel more comfortable. We covered many scenic sites with packed Itinerary. We really appreciate the bus driver's hard work. .. recommend same itinerary with two extra days to slower the pace and to get more sleep time / leisurely pace.Read full review
It was a wonderful experience to discover two stunning National Parks under the care and direction of an incredible tour leader Will.Highly recommend it.
The stunning landscapes and unique experiences on this tour left me in awe. Floating in the Great Salt Lake was a surreal experience, and Bryce Canyon at sunrise was a sight to behold. Would do it all over again in a heartbeat!
Great tour with amazing sights! Horseshoe Bend was unforgettable. I deducted one star because the bus rides felt a bit long, but that's expected given the distances.
Took this tour with my family, and we all had a blast. The guides were great with kids and helped everyone feel engaged. Just wish there were more kid-friendly meal options.
Monument Valley's majestic rock formations were a sight to behold. The landscape's stark beauty left a lasting impression on me and provided countless photo opportunities.
The landscapes we saw were out of this world! The schedule was packed, making it a bit tiring, but it’s worth it if you want to see as much as possible in a week.
I can't recommend this tour enough. It was well organized, the accommodations were comfortable, and the sights were unforgettable. Horseshoe Bend at sunset is a must-see!