we were just a little disappointed with some tour guide who are not that fluent in english.most often they speak in chinese/mandarin.there was one guide who provided excellent assistance.kevin.he led the hilo day tours.very good.All hotels ..are ok.thanksRead full review
All was good except for transport. We have requested pick up from Pier and it was confirmed. It turned out local operator cannot pick up from Pier. We made to walk outside of pier for like 1 mile with our luggage. I have asked if we can j..ust get our own taxi and to just meet up at the hotel but was refused for no reason.Read full review
This was a nice trip. The tour provides you enough time, so make sure you have a couple more itinerary of yours. There are many local tour buses there, so you may want to either do it yourself or take a half-day tour from the local tour.