We have literally been around the world & taken many tours. Frank Chan is the BEST tour guide we have ever had. He's the greatest. We really enjoyed the tour & it surpassed our expectations.
Our tour guide Frank was awesome! His knowledge and patience with our large group was exemplary! We were a little apprehensive before the start knowing that the tour was being conducted in both English/Chinese. We we very happy that our ..group was about 50/50. Everyone got along and all were respectful getting in/out of the buses. The days were very long but we saw a lot! More than we could have done on our own schedule. The hotels were just OK. But since we were only there to sleep it didn't really matter. I've read some reviews that said they only ate Chinese food. We had Chinese only 1 night. A lot of fast food, but that allowed us to see all that we did! Kudos to our driver Rich for navigating those winding roads!Read full review
So many beautiful, impressive sites in only six days. Not much sleep, but the tour was fabulous. Our tour guide, Frank, managed the schedule well, had interesting narration, films, and music. The driver, Rich, made it easy to relax with ..confidence in his abilities. Hotels were clean and everyone was pleasant. Though from different countries, we bonded well with everyone on the tour and became genuine friends.Read full review
It was a very nice trip we have ever went to. We enjoyed every thing on the trip. The bus driver (Scott) was very friendly, the tour guide (Frank Cheng) was very "energetic" and knowledgeable young man .We are looking forward to traveling s..ome timeRead full review
The tour was great. One thing needs to be addressed was the beer company tour was cancelled due to the labor day. The company should be aware of the holiday and note in the itinerary. Otherwise it will be perfect.
We traveled to Wyoming for a family wedding and decided we wanted to see Yellowstone while we were there. We found this bus tour and couldn't believe how inexpensive it was for all the places it would take us. We booked it right away and ..then worried a bit because of some of the reviews. Not to worry! As long as the traveler understands that a lot of miles are covered, and the stops aren't lengthy, you'll be fine. We thoroughly enjoyed the tour and the breathtaking scenery. Our tour guide was Chinese born, but he was easy to understand, was knowledgeable, responsive, and made sure we knew what to expect every step of the way. We felt very secure with the driver who was good at spotting local wildlife and pointing it out. The hotels were nothing fancy, but were fine for the short amount of time we spent at each. As long as you do your homework, know what to expect, and don't plan to linger anywhere, we would highly recommend this tour. We'll have great memories of this trip for the rest of our lives.Read full review
We enjoyed the bus ride with Chester and Bob although we would have liked to visit the areas we stopped at for a little longer than the time allotted. Felt rushed at each site. We knew and expected the long bus rides in between the sites... We were also a little surprised to find it to be a bilingual tour as we signed up for the English one. Chester was great at keeping everyone informed along the way.Read full review
By: Jocelyn Bordadora | Wed Aug 19, 2015 at 02.08 PM
We were a big group of 31 from New Jersey...from the moment we were picked up at the airport until drop off time, we all had a blast. Even the kids didn't complain about getting up early in the morning, everyone is just excited on what's th..ere to see and explore that day. Our tour guide, Chester, was very entertaining, no dull moment when he's talking...and of course, our hats off for Captain Jim for giving us a smooth and safe ride the whole 6 days!!! Can't wait to book another one in the near future...Read full review
No complains for the tour. I was prepared for long bus ride and short stops at the parks.
Yellowstone is beautiful, so many interesting places worth seeing, it's worth to stay for couple days there along, but we were there only for one aft..ernoon & one morning.
Arches Nat'l Park has amazing & unique landscapes. Love it!
Mt. Rushmore is famous, I'm happy that I was there and seeing it in my own eyes.
Jackson Hole is a surprisingly lovely western small town filled with tourists.
The other stops were uneventful
The hotel arrangements are OK (we stayed at Ramada 3 out of 5 nights),
One thing to point out, the first airport meeting place is "Budget Car Rental" on the Fifth floor near "luggage claims". I knew it should be " Budget Car Rental", but I did go to the first floor, which was underground parking lots, to look for "Budget travel rental ". Please clarify it so no confusion for future travelers.Read full review
Time of my life!!! Never did anything like this for a vacation before. What a blast,from caption Bob to a very knowledgeable tour guide,Chester. Can't wait to hook up with Chester again for the west coast tour in the fall. Thanks again for.. the memories!Read full review
Never had I done something like this before, BUT what a blast.. From captain Bob to the man who knows almost everything there is to know about these parks,Chester, what a terrific vacation. I never had a care in the world with Chester runn..ing the tour, everything well planned and also explained very simply. My hat is off to the Man, Chester!!! Looking forward to seeing Chester on the west coast this autumn. Again thanks for the memories!Read full review
"The booking process was straightforward. There were some website glitches (we couldn't book more than one item in a single session, cart kept emptying our items). But the personnel were helpful and prompt. The tour itself was average (typi..cal budget tour during peak tourism season where there is tremendous rush and congestion). We felt that the tour guides could be better trained (consistency in facts for English and Mandarin; to be tactful and cheerful in helping guests keep to the schedule or when providing additional assistance... we understand where they are coming from regarding time keeping but would prefer more courteous treatment... after all we were traveling together for many days in confined spaces.) Overall, the tour crew did a good job of getting us to our destination safely and we enjoyed ourselves especially the Yellowstone-Mount Rushmore-Grand Teton tour. The day tour to the Grand Canyon was too rushed for our liking."Read full review