First time in Europe and I very much enjoyed my tour. The tour guides were friendly and knowledgeable. Solid daily breakfast. Delightful cities. Make sure to go out in Leiden when staying near Amsterdam, it was a charming city. Will be book..ing again.Read full review
Jane was the best tour guide! She was able to manage a big group very well. She is extremely knowledgeable about every where we went. I learned so much about back stories that it made the trip even more enjoyable. Everyone should be so luck..y to have her as a guide. Read full review
HOTEL
First of all, I felt cheated! We have been promised all these amazing hotels throughout the whole trip but we stayed at none of them. You may argue that there's a disclaimer saying that we might be staying at a different hotel that i..s similar to the ones you have promised but I am sure you can agree with me there is a huge difference between a 5 star hotel to a 4 star hotel to a 3 star hotel and so on.
1st day in Luxembourg - We stayed in Ibis Hotel (3 stars). We were promised either Melia Luxembourg (4 stars) or Doubletree by Hilton Hotel (4 stars). You can imagine how disappointed we were when we learned almost as we arrived at the hotel where we will be staying. After such a long journey, my family were really looking forward to spend the night in one of the two hotels that have been promised.
2nd day in Frankfurt - We stayed at Mercure Hotel (4 stars). We were promised either Sheraton Congress Hotel Frankfurt (4 stars) or Sheraton Offenbach Hotel (4 stars). The hotel that we stayed was far away from the city. We arrived at Frankfrut at around 5pm and were brought straight to the Romerberg and were given like maybe less than 30 mins time to spend there before we were back in the bus to head to the hotel. We werent given the chance at all to explore Frankfrut because on the next early morning, we were already back on the road to our next destination. If my friend back at home asks me if I have been to Frankfrut? Yes I have. Did I spent the night there? Check! But did I see Frankfrut in all its glory? Absolutely not.
3rd and 4th day in Amsterdam - We stayed at Art Hotel Spaander (3 stars) in Volendam instead of in either Hampton by Hilton Hotel (4 stars) or Amsterdam Schiphol. We had a bad experience at this particular hotel during both times we had breakfast there. The hotel was not ready at all to serve their guests (there were other tour groups staying in the same hotel). The service was extremely slow. They kept running out of food and they only opened a small section of the huge restaurant for the guests to dine. Not only that, there was only ONE buffet table for all the guests to take their breakfast from; that we had to form a really long queue to get our foods. And the food choices were very very limited for a 3-star hotel. It was extremely disappointing! And why was the hotel so far away from the city. We had such little time to explore the city despite being in Amsterdam for 2 days. It would have been better if we get to stay somewhere in the city so we can explore at our own free time.
BUS RIDE
The bus ride was comfortable. However, it was different from my previous tour experiences with Tour4Fun. In my previous experiences, the bus will be constantly cleaned when we stopped over at places. But this time around, the bus wasn't cleaned often enough. When we first board the bus in Place d'italie in Paris, there were used mineral bottles and some stuffs left by the previous tour group in the overhead compartment and still there until the end of our tour.
Another thing that I wasnt happy was the fact that we had to unnecessarily endure hours in the bus and on the road just so we could pick up other passengers. For example, we were brought TWICE to Schiphol airport in Amsterdam to pick up new passengers. We had to go through the insane traffic jams to get there when we could spend time to visit other places. The 1st day in Amsterdam, we were rushed to be on the bus at 8am only to be brought to the airport in which we arrived at around 10am and we only got to finally visit the first place in that day's itinerary at almost noon. It was such a waste of everyone's time.Read full review
By: Leonardo Canter | Mon Oct 28, 2019 at 03.12 PM
Although it was a not a complete line we made but a combination of two of them (red and blue line), we really love our time in Reims and Cologne. Amsterdam unfortunately was raining and I will recommend to give one more day or half a day to.. Amsterdam to do more there as there are too many things to see there. We went into the tour with 3 different guides and with all of them we were ok. Particularly want to mention Mano as he was the one coming more time with us and want to highlight his profesionalism.Read full review
Tour guides were very knowledgable, friendly and accomodatng to our needs. Every two hours there wss a break to stretch our legs and grab a snack and use washrooms.
Communication from Tour 4 fun was not extremely good, they would not and ..didnt idemtify the hotel we would be staying at on the first night after we arrived. Very discncerting not knowing where we were going. We only found out when we were picked up at the airport and taken to the hotel.
The tour bus was not cleaned at the end of the day and garbage bin was overflowing.Bus windows were not cleaned daily making picture taking enroute very difficult.
No wifi as promised on the bus.
Accomodation was often well outside of the city not allowing for exploring the city when we settled for the evening.Read full review
The customer service at tours for fun was not that great. The website itself has glitches that they need to fix. They charged me the wrong amount on my credit card and I repeatedly e-mailed them asking them for the credit. However, they kep..t on saying the discount will apply a few days later. A few days later came, but still there was no credit applied. So I continued to email them. All they said was they charged me the correct amount. I had to explained to them a thousand times that wasn't the case. Finally I called them and had to explain several times in order for them to understand that they indeed made a mistake. I don't understand why it was that difficult to read my e-mails and look at the math calculations. It wasn't difficult at all. So I wasn't sure what it was they didn't get. After many days of corresponding with them regarding this simple math miscalculation and days of frustrations, I finally got my credit back...
The tour itself was rushed. In most of the sightseeing places, we only got to spend less than one hour which was not enough. But I could understand because we got to see many countries. This would be a good tour to sample different countries. But if you want to just relax and take your time to see things, this may not be a good tour for you. I give an extra star because the tour guide was great! She was nice, friendly, and caring. Thank you tour guide C!
Please fix another glitch I am experiencing right now on this sight as I am writing my review! I can't see what I am typing because when I scroll the page down, it automatically scrolled back up and so I can't see what I am typing unless I stopped typing and scrolled down again... It is very annoying... There is a lot of things to fix on this site tours for fun....Read full review
Upto Paris, it was good. But Paris hotel rooms were too small and they even did not give hot water kettle, coffee etc in room plus 15 Euro per day per person city tax in Paris was too high for the trip. Our guide Coolmoon was awesome and ve..ry helpful all the way.Read full review
By: Thomas Daniel Gray | Sat Oct 12, 2019 at 02.32 AM
I thought that the tour was conducted in about as good a manner as possible. The first tour guide, Mano Cheung, was excellent, the second guide Lex was a very nice guy and did a good job overall, but was not as clear and concise.
Everything was good excepted the hotel in Paris, that hotel is not a safe hotel. We rather pay more to stay in a better hotel than that unsafe and cheap hotel. Some people in our group got pick pocketed at the bobby including my husband.
I booked one day from Tour 4 fun prior to the tour. Tour 4 fun got my money for one extra day at the Torcy France hotel. When I checked in at the hotel in France. The hotel said I did not booked the hotel. I have to pay for that day again... I wrote an email to Tour 4 Fun Customer Service to get a refund for the extra day that I booked before. I got no response. I have a receipt from the hotel. I can email to you a copy of the receipt if you want it.Read full review