By: Eliane Feliz Okamoto | Thu Jul 11, 2024 at 05.09 AM
The hotels are dirty, noisy, not good location, beds not confortable, bathroom and towels not very clean, not good shower, some hotels didn't have breakfast, with no close place to have breakfast. The driver would recommend Mc Donald's whe..n there was any close by.
Transportation:
The Van was tight, 13 place for 13 people, some places were on top of the wheel with no room for your leg. The driver didn't clean the van every day, so after 6 days with was disgusting
The driver was careless about security, he speaks with passenger and turns his head to look behind, instead of look at the road.
The driver was very rude, Yelliing at others drivers and with passengers.
Not inforcement to fasten seat belt. so even if you fast yourself others can push you in case of an accident.
The driver spoke very loudly and we couldn't rest.
Very limited time to see the places, or you eat or you see the places.
Very long time on the road. We should be at the Van at 7:00 most of the days, considering that didn't have breakfast at the hotel, we should have waken up at 6:00 and we arrived in some places after 10pm with all the places closed for dinner.
The driver chosen places for some people, giving better places for his friends. And other people has been seating at the back almost every day. Even when I arrived early he moved me to very bad places in the van. No criteria at all, he was not fair.
Guide - There was no guide. We were dropped on the places, with no explanation, and very little time to explore and take pictures (15-20 min).
reservation
When I arrive at the first hotel my name wasn't at the list. I had to wait almost 1 hour (it was 6 pm when I arrived)
In the last night, the rooms were not ready for everyone, and the driver has choosen who would be left behind... his friends first.
Itinerary
They go to the places described with very limited time to explore and take pictures and no guidance at all. We were dropped in the places with no guide, and have to discover where to go by our own.
Customer service.
I asked for assistance, called them sevderal times (more than 10) with no solution and never called back.Read full review
If you're looking to explore major landmarks with ease, this tour is perfect. As a first-timer to the U.S., I found this tour covered all the key sites beautifully, especially the geysers in Yellowstone and the glitz of Las Vegas.
Amazing trip! Memories for a lifetime. Hotels were clean & comfortable with laundromat. Accommodating with request to stop. Several spots at the grocery store was a money saver. They chose places to eat with both Chinese & American restaura..nts. Can't say enough about Bill our tour guide. Bill was polite & knowledgeable. Bill & the bus driver were adaptable when spontaneously in our travels hundreds of bison were grazing in the field, they stopped the bus for the pics & enjoying the moment. Highly recommend! Made many new friends from around the world.Read full review
The reservation and customer service for this trip were great! The Yellowstone was closed due to flood the week before our trip starts. I thought we have to miss it. Fortunately, it was reopened the day before we started our trip. Thankfull..y, Tours4Fun representatives are very responsive to my emails concerning the closure matter. About the tour itself, it was a great tour & great value! We got to visit all the highlighted points as marked on the itinerary. Please be prepared a lot of walking if you want to visit all the beautiful wonders on this trip! Our tour guide, Beau was wonderful and very informative! Our bus driver was friendly and simply good in driving! We enjoyed the trip so much and even made a few new friends! We will definitely continue booking via Tours4Fun. Hopefully, we will have Beau as our tour guide again.Read full review
This trip was great because everything in the itinerary was followed. Ray, our tour guide was very hands on and made sure that we were all accommodated from the fees up until the hotel. Thank you so much!
Ray was our tour guide he was very professional and fluent in english and has a good sense of humour. Me and my wife enjoyed the trip. He has good knowledge about the plaace's history and quickly responds to the questions.
I signed up for this tour (starting and ending in Salt Lake City) and was having such a good experience that I extended my trip to complete the rest of the tour through to Los Angeles. Each place was so special and there were many amazing s..ites to see. Sightseeing wonders, varying landscapes, wildlife, plus more. The journey between each place was just as special. Things you could never see if you were flying. The guide, Achilles (HD!) was exceptional. He brought a lot of energy and enthusiasm to the tour, and I learned a lot. He was organized, thoughtful and made sure everybody was taken care of. I met so many great people, it was a true adventure and I would definitely do a similar tour again!Read full review
So much fun, we visit 7 states in 8 days. The tour guide Achilles was phenomenal and super nice , he is very helpful , he did his best to make our trip great and organised. The driver Andy was experienced and professional,many thanks to him.. and to the tour guide , We had very nice group and great time .Read full review