The first and last hotels were not up to standard, washroom smell. The last hotel breakfast was given in a brown paper bag, 2 white slice of bread no butter, an orange which was rotten and a cheap box juice. I felt like a beggar...
Tour was good not to bad. Accommodation is good. Its the discomfort we had because we are not allowed yo use the bus washroom and we have to hold our pee for 2- 3 hrs travel till we reach our next stop/destination. Need to improve food ..selectikns. Chinese buffet for lunch and dinner in same day. Last lunch we had was very bad. Other than that everything is ok.Read full review
Complete value for money! Timing through the tour was well managed, Information shared throughout was factful and informative, tour guide was perfect (helpful, friendly and well organised), so much covered in 3 days- tour has left us with f..abulous memories!Read full review
The constant arguing between the driver and the tour leader was very unpleasant and unprofessional. The tour leader should let the the driver to do it's own job and not tell him how to drive or where to go /park etc. If there are issues bet..ween the guide and a passenger it should be dealt with privately. The guide should not treat the passengers like kids, as he kept repeating warnings many times about not being late. A lot places we went to see felt so rushed.Read full review
Wish I have option with zero star for this tour. The tour guy was very rude, racists, unprofessional. He speak Chinese most of the time and when he speak English nobody can understand what he talking about even with simple explanations. He ..yelled at me when I questions him about the services fees even the customer service was horrible. Never book againRead full review
The tour guide Joe , was a great leader ,
But sometimes he over repeated a subject and during giving instructions , he jumped from subject to subject without finishing the previous one, t
The hotel was below average
Loved the small tour. It was almost like having a private chauffer. We were a little apprehensive at first since were almost the only English- only speaking passengers. However, your guide was great. He made us feel welcome right from th..e beginning and watched out for us during the whole tour. We had a special hotel upgrade which was also handled well. We thoroughly enjoyed the experience.Read full review
Totally disappointing. They will not responds your emails on time. Once you hit their land line number then they will start excuses and strangely they are not know how to take care of customer and strangely they will over change for small t..hing even so at end you will say it was my big mistake to book trip through them. This is booking company and real tour company is different and coordination become so difficultRead full review