Overall the tour is good and the itinerary was completed as advertised.
The strong points are:
1. Tour bus was comfortable, clean and well maintained.
2. The ability to join the tour later at day 2 or 3 or leave the tour earlier is very.. practical as it enables flexibility to suit our own plans.
3. Tour guide is knowledgeable of the crowds at certain locations and planned it well to beat the crowds by going early.
4. Tour guide managed the group well and everyone followed timelines closely.
Areas for improvement:
1. Toilet breaks of 15 mins is insufficient, especially if there are also other tour buses stopping at the same spot. It was really not a pleasant experience.
2. Should consider giving a little more relaxed itinerary and not to pack too many locations in one day. But I am also aware that some customers would prefer to maximize and this is something difficult to find the balance.
3. Tour guide did give a good explanation of the places visited but it would have been better if the guide could also give a running commentary of the various areas passed by the bus.Read full review
66% Tour description deceiving. Soent mostly travelling on bus.
By: Anonymous | Sun May 21, 2017 at 08.14 PM
This tour gave me a taste what to see in italy. Very hectic schedule. Only pick up in Milan and drop off in Paris (NOT part if tour!!!). The only thing that made this tour worthwhile is having a tourguide like Florian who is excellent and k..nows his stuff. Very caring and personable. Mario, the driver was indeed a safe and excellent driver. Otherwise im not happy with how this tour was set up. Poor quality of hotel accomodations! Extremely far from sight tour which made travelling very long, frustrating and difficult.Read full review
Both are very knowledgeable and responsible to keep all tourists safe and happy. I enjoyed each and everyday under their watchful eyes and caring attention.
By: Alfred Siringoringo | Mon May 30, 2016 at 10.30 AM
The driver is super cool and friendly to all the people on the bus he drives us everywhere we go and never complains he picks us up on times. Our tour guide was very helpful and informative about all the places we have been to. His name is ..Smiley SimonRead full review
By: Alfred Siringoringo | Sun May 29, 2016 at 05.11 AM
Driver is very professional and so polite with smile on his face matching his skill in driving. Simon the tour guide also great , patient and knowledgeable. We are family of six , 3 teenager boys and 1 girl but they able to help our Italian.. tour to be so memorable!!!Read full review
We took 6 days 5 night tour of Italy. Overall it was a good experience. It was a bit hectic but covered almost all the major attractions of Italy and in addition Monaco and Nice (France). The tour guide knew his job and provided all the bas..ic information but sometimes he was a bit rude (probably age factor). One thing that we did not like was that the night stays sometimes were in the middle of nowhere with no food choices except what was available in the hotel and no convenience stores nearby. Overall we enjoyed the tour.Read full review
By: CAROLINE TOCJAYAO | Mon Jul 20, 2015 at 12.51 AM
The tour provided excellent services (from hotel, foods, attractions and schedules).
Tour guide (Paul Li) was very energetic and he managed to explain all the activities in 3 languages (Mandarin, Cantonese and English).