By: RICARDO CASTILLO | Fri May 24, 2019 at 11.14 PM
Excellent tour, from the reservation process to completing the tour. I just have to point out that it is necessary to be notified in advance if there is any activity that can not be done, since we arrived at the American side of the waterfa..lls and we could not use the boat for administrative matters, which do not correspond with the agency, however I think they should have informed us in advance. For everything else I must thank them for the responsibility they were with us in everything else. Highly recommended.Read full review
Easy to book and upgrade at late notice to the helicopter ride. Pickup, transfers and flights seamless. This tour is fabulous when you get to see and do everything you pay for. The tour guide is very quick to say "no time for that". We foun..d this unacceptable and had to insist that we do the boat and helicopter ride that we paid for. His translation from Spanish/Italian to English caused confusion at times. There is very little commentary on the tour regarding history of the area etc. If he spent less time fluffing around wasting time, there is time enough during the trip to do everything twice over. Would recommend the guide reads this feedback and improve, he may get more tips without having to push for one.Read full review
By: Dianne Elizabeth Lowe | Sun May 19, 2019 at 01.11 AM
The experience was amazing and our tour guide was very thorough with both his knowledge of our tour and the area we were visiting, but very patient with our diverse tour group...
We had 2 Aussies
2 Pommies
2 Mexicans
3 Germans
3 Italians
By: Syed Aemad Mehdi | Fri May 17, 2019 at 01.39 AM
I could only do the US leg of the tour. I should have been told beforehand that the tour includes a trip to Canada and that I won’t be able to go there (and be on my own without the group).
The tour guide did his best to facilitate. But ..i feel I should have been informed beforehand, or have an adjusted (lower) fee because I was missing half the experience.Read full review
The tour itself was good as in we saw a lot of things we wouldn't have had we gone by ourselves...local knowledge = a good experience, However I was not happy with the actual "Tours 4 Fun" aspect of it. It was difficult to communicate with.. them and even though they took our money up front, they could not confirm our actual tour until a couple days before departure.. then, not only did they not have the date requested available, they did not inform us that the boat "Maid of the Mist" was not even in the water yet. They substituted the "journey behind the falls" but let me tell you it was nothing compared to a tour on a boat. We found the actual tour to be quite amateur.Read full review
Tour guide was awful. Would constantly repeat himself and not give anyone much freedom to look around. We were not told until we arrived that we would not be able to go on the maid of the mist, which was the main reason for booking this tou..r.
We were picked up 20 minutes late and picked up over half an hour late at the airport to be dropped back off at our hotel.Read full review
En general el tour es bueno y el guía fue muy amable, sin embargo hago algunas sugerencias que podrían mejorar la experiencia de los participantes:
1. En la página antes de hacer la compra se debería especificar que países requieren v..isa para pasar a Canadá, y en caso de no tenerla cual es el plan.
2. En el lado Canadiense el tour ofrece un buffet basta te completo en el Sheraton, sin embargo para el lado americano solo se cubren 15 dolares en HardRock que no alcanzan ni para la mitad del almuerzo, deberían hacer que sea equivalente.
3. Nosotros hicimos en el lado americano la atraccion Caverns of the winds, sin embargo por poco y la perdemos porque el guia no nos avisó de su existencia. Al llegar de regreso descubrimos que habia otra caida de agua que habriamos podido visitar pero realmente falto informacion.
4. Algo que debe cambiarse es la hora de regreso, nuestro vuelo era 5 pm, entonces llegar a las 4 pm habria sido perfecto dado que ya estaban los pasabordos impresos y nadie tenia equipaje de bodega, sin embargo llegamos al aeropuerto a las 3 pm, esa hora habria podido usarse en ver las cataratas porque ademas el dia estuvo bastante nublado, de hecho el comentario de los del lado canadiense es que no habian visto nada... por fortuna desde el lado americano logramos verlas.
5. Notificar en que fechas del año el paseo en el barco Mistery esta funcionando, porque se supone que el tour lo incluye pero por fecha no estaba disponible (aun habia hielo).Read full review
Everything worked well for this excursion. The falls were wonderful with a good buffet lunch. Our driver was very knowledgeable and showed us lots of view points. However, our flight was delayed by 7 hours on the way back to jfk..........
This experience was the highlight of my holiday. We were very lucky that there had been a snow storm a couple of days before we visited Niagara Falls, which made the scenery even more sensational. Our tour guide was fantastic, the lunch wa..s excellent, and the format of the day was fantastic. We view the falls from below, behind and above. I totally recommend this tour.Read full review